• Strong 10-Key and Typing:  During my freshman year of high school, I took a keyboarding class that changed my life.  I learned how to type and became very fast.  I can now type at least 50+ wpm.  I learned to 10-key when I worked for Chase Cardmember Services.  I did a lot of data entry. 
• Knowledge of Microsoft Word, Excel, and PowerPoint:  I took a computer software class in high school and it introduced me to Microsoft Office.  I took an additional computer concepts course my junior year in high school that improved my usage and knowledge of Microsoft Office. I continue to use Word, Excel, and PowerPoint in my every day life.  I use it at work, home, and school.
• Excellent Verbal and Written Communication:  I pride myself in my written communication skills.  I believe I have a great writing ability and can communicate clearly through my writing.  On a daily basis, I have to communicate through email with my supervisors or when filling out paperwork at work.  My verbal communication skills are great.  Everyday I speak to customers and have to properly convey Compass Bank's policies to our customers.  I have to explain to them why we assess fees or what went wrong with their accounts to better assist them.

My 3 Soft Skills:

• Multi-tasking:  In many of the positions I have held, I have had to learn how to do many things at once.  If I am on the phone with a customer, I must know how to properly fill out a form for what the customer is requesting while still attentively listening to my customer's problem.  Sometimes I am required to use more than one computer program/software at the same time to get my job done.  I have learned through previous positions how to effectively multi-task.
• Team Player:  I have worked in a team environment in every single position I have held.  I have learned how to work together and how to meet deadlines with the help of the team. 
• Hardworker:  I am an extremely hardworking person.  I completely devote myself to any projects that I am responsible for.  I constantly have to meet deadlines for school projects and even though there are many due at the same time, I manage to get them all done.  I push myself to the limit and always maintain a calm demeanor when faced with stressful situations.